Firesafe (Fire Safety Management) Consultants Limited
is committed to protecting your privacy
Introduction
This Firesafe (Fire Safety Management) Consultants Ltd. Privacy Policy is provided in line with the General Data Protection Regulation (GDPR) which applies from 25 May 2018 and supersedes the UK Data Protection Act 1998 (DPA).
Our Privacy Policy demonstrates our commitment to our legal obligations and responsibilities and sets out the basis on which any personal data you provide us with via our website (https://www.firesafe-consultants.co.uk) (Our Site), or that you provide to us via other methods you may communicate with us, will be used and stored by us.
What information is being collected if you are an existing or prospective client?
We may collect personal information from you in connection with your use of Our Site, including such personal information as:
We may also collect information from you in connection with a service provided by us, including personal information such as:
Use of information we collect
Your information will be used by us in connection with the following purposes:
The legal basis upon which we use your information
Whenever we collect or use your personal information, we will make sure we do this for a valid legal reason. This will be for at least one of the following purposes:
In all such cases we will look after your information at all times in a way that is proportionate and respects your privacy rights.
The source of the information we collect
The majority of the personal information which we collect will have been voluntarily provided by you either directly to us or from an associate company after you have provided that company with permission to disclose such relevant details to us so that we may contact you with an offer of our services.
Data retention
The personal information that you provide will be retained by us in accordance with applicable laws. We will take reasonable steps to destroy personal information we hold if it is no longer needed for the purposes set out above. We will only hold your personal information on our system for as long as is necessary for the relevant purpose for which it was collected.
Disclosure of information
The information you provide to us will be held on our computers and will not be used or shared for the purposes of marketing. We may disclose as much of the information as is necessary to third parties listed below for the following purposes:
We do not share personal information on social media although we may from time to time make reference to a service we have provided on our Facebook page and/or Twitter feed. The reference will not normally contain any personal details you have provided us with and will not disclose any business or trade practices or processes that may occur on your premises however, where it is considered that our association with you by way of us providing a service to you will provide a degree of credit to our company, we will obtain your permission before any reference which will identify your company or business is made.
Our Site
Security
We employ security measures which aim to protect the information provided by you from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.
We also expect you to take reasonable steps to safeguard your own privacy when transferring information to us, such as not sending confidential information over unprotected email, ensuring email attachments are password protected or encrypted and only using secure methods of postage when original documentation is sent to us.
Your rights
Subject to some exemptions you have certain rights in relation to your personal information and you can exercise your rights by contacting us using the details in the Contact section of this Privacy Policy. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Right to access personal information
You have a right to request that we provide you with a copy of your personal information that we hold and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred.
Right to rectify or erase personal information
You have a right to request that we rectify inaccurate personal information.
You can also request that we erase your personal information in the following circumstances:
We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:
Contact
If you have questions or comments about our Privacy Policy or if you wish to exercise your rights mentioned above, please contact the Director by telephone, or in writing by email or letter, using the details provided below.
Effective date of this Privacy Policy: May 2018